We are a business service/car rental company registered in Shanghai. We have built up a stable customer base and a very good reputation through our efforts over the past 10+ years. We provide formal VAT Fapiao to our corporate clients as well as guests who need it. We can also provide our clients with a very formal English invoice for their convenience when filing expenses abroad.

Therefore, you are protected by law when using our services. At the same time, we provide the best service because we care more about our customers’ experience, our reputation as well as our continued development.

To book the service, the first thing you need to do is to contact us in a few ways. Fill out the form above and send it to us so that we can receive and respond to your request quickly.

You can also contact us directly by phone +86-189-1774-5168 or by adding WeChat under the same number, or using WeChat account name “instantchina”.

If you can fill in the necessary departure time / pick-up point / number of people and luggage information / destination information / specific itinerary (if it’s a full day ride) when sending your request, then the booking process will be much more efficient and we can provide you with an accurate quote timely, making the whole communication easy, pleasant and time-saving.

After we fully understand your car rental needs (including itinerary) and provide a corresponding quote, if you accept the quote and officially confirm that you want to book our services, we usually send you a deposit link. By paying the deposit, the order is confirmed and we will ensure that the vehicle and driver are arranged.

In some emergency situations, if you are unable to pay the deposit, then be sure to provide your formal company information,  your name,  address/phone number/email, and a written commitment to book our services.

1. This is an industry practice. Similar to many reservation-based services, a deposit is a guarantee of a promise. It is the equivalent of a service contract and both parties need to keep the promise.

2. We are paying costs in the preparation process of performing the booked service. If there is no deposit binding, then we lose the cost after the customer cancels the booking at will. For example, we need to arrange a car to Hangzhou to pick up the guest back to Shanghai. Once our driver leaves Shanghai for Hangzhou, we have to pay for the driver’s time/gasoline, toll fees, etc. Without the deposit, the client may change their plans at any time and not use our service at the last minute, such as taking the high-speed train or using another company’s service.

We can use PayPal invoice, which can be paid with your Paypal account, or credit card online.

We can also send you WeChat or Alipay code to collect deposit.

If you are in China, you can also pay the deposit by bank transfer.

After your travel plans have changed, the preferred solution is to contact us at your earliest convenience to change the service time. Usually we will do our best to meet your new schedule. If we are unable to make the same arrangement due to some unexpected issue, we will provide you with several alternatives and ensure your new plan can be satisfied in the most reasonable way. If you do need to cancel a trip, it’s easy.

Cancellation process: Please send us the objective reason for cancellation of the reservation through the main communication channels. We will check and confirm the cancellation, and then arrange the corresponding deposit refund. The deposit refund policy is as follows.

Deposit refund policy: Full deposit refund 24 hours before service time, half deposit refund 12 hours before service time, no refund within 12 hours before service time.

For a large city of 25 million people, Shanghai’s traffic is very complicated and the destinations for business travel are highly dispersed, a reasonable itinerary and departure schedule is essential to ensure on-time meetings. We also try to avoid travelling back and forth on busy streets to save valuable time.

Our drivers have over 10 years of driving experience and are familiar with the streets of Shanghai and can estimate the approximate travel time for each leg of the trip. We can assist our clients in developing the most reasonable driving route and departure time to ensure that they arrive at the meeting location early.

If the meeting time is set by our client, we suggest that the client send us the location of the hotel and the addresses of all the destinations to be visited on that day, and we can provide a full day schedule suggestion according to the time used by the client for the meeting.